WIRELESS FAQ'S

Q: What is wireless broadband connectivity?
A: Fixed wireless broadband provides high speed Internet access without cable, fiber or phone line connections. Data is securely transmitted wirelessly for two-way communications capable of data, video and voice.

Q: How do we get connected to the Internet?
A: We install a small antenna and radio unit on the roof or side of your house or building. The antenna is then aimed towards one of our Internet broadcasting towers. This establishes your wireless link to the Internet.Your computer or network is then connected via a cat 5 cable drop.

Q: How long does it take for installation?
A: Basic installs take around two hours to complete. Not all installs are equal and some may require more or less time to complete.

Q: Does rain, snow, fog or other weather affect service levels?
A: No our services are not directly affected by the weather.

Q: If my bandwidth needs grow can I increase my bandwidth speeds?
A: Yes! You can always increase your service levels based on your growing needs. The bandwidth adjustment can be done remotely and does not require a site visit.

Q: DSL and or CABLE internet is not available in our area, will that prevent us from getting your wireless services?
A: NO! Our wireless services do not use fiber or any other terrestrial land links to connect you to the Internet and there for we are not constrained in offering our services based on availability of these facilities.

Q: Why is your wireless service better than cable or DSL?
A: Cable services speed and performance are based on how many users are using in your area. A cable connection will slow down with each additional user on the network. DSL service quality depends on your distance from the nearest central office. If you are further than 18,000 feet you do not even qualify. Wireless Internet is not affected by any of the above downfalls. Our wireless is also a symmetrical service which means your upload speeds are as fast as your download speeds. Cable and DSL or Asymmetrical services, they allow you fast downloads while your uploads are allot slower than your downloads.

Questions? Comments? Sales@MichianaWireless.Com